With a B (need for constant accompaniment), H (helplessness) or BL (blindness) in your severely disabled ID, you are entitled to take an accompanying person with you free of charge. It is important that you have a valid ticket, as well as the corresponding identification card with one of the mentioned signs.
Access to the concert hall itself is via an elevator, which can be reached directly from the main entrance. Our security at the entrance is also available to help you find your way around the building. There is also a barrier-free toilet in the sanitary area, which is kept clean and supervised by our cleaning staff. You will receive a key directly on site from our staff. In front of the stage there is a closed off area for you and an accompanying person. Even if you can prove a medically certified need to carry a seat, there is room for you here. However, people in wheelchairs always have the right to a seat in case of limited capacity.