Frequently asked questions

According to the German Youth Protection Act (JuSchG), the following rules apply:
Persons under the age of 18
Young people between the ages of 16 and 18 may attend concerts (“dance events”) until midnight without adult supervision, upon presentation of photo ID. Student ID cards are not accepted.
Persons under 16 years of age
Children and young people aged 6 to 15 inclusive may only attend the concert when accompanied by a parent or guardian (or an adult authorized by the parent or guardian).
Download parental consent form
Children aged 6 and above require a valid ticket to attend one of our events.
Persons under the age of 6
Children under the age of 6 are not permitted to attend our events.
The only exception to this rule are events that are declared as “18+.” Only persons of legal age are permitted to attend these events. Translated with DeepL.com (free version)

At Huxleys there is a box office in the main entrance that can be used when concerts are not sold out. The box office opens at the admission time indicated on our website for each event. Please note that the box office only sells tickets for the current event. If you have further questions regarding tickets, please contact the organizer.

Only bags that do not exceed the size of a DIN A4 format (21.0 x 29.7 cm) may be brought. There is a possibility that stricter regulations apply depending on the event and organizer. In this case, these are noted on the corresponding event page.

Please contact our staff via the Lost & Found page.